PRIVACY POLICY

Effective Date: May 14, 2025

At Vikingzon (https://www.vikingzon.com), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Definitions and Key Terms

  • Company: Refers to Vikingzon, located at 39899 Balentine Drive, Suite 193, Newark, CA 94560, USA.
  • Customer: Refers to the individual or organization that registers to use Vikingzon’s services.
  • Device: Any device such as a computer, mobile phone, tablet, or any other device used to access our website and services.
  • Service: Refers to the services provided by Vikingzon as described on our website.
  • Website: Refers to Vikingzon’s website, accessible at https://www.vikingzon.com.
  • You: A person or entity that accesses and uses our services.

2. Information We Collect

We may collect information from you when you:

  • Register on our website
  • Place an order
  • Subscribe to our newsletter
  • Fill out a form or survey
  • Contact us for support

The information we collect may include:

  • Name and username
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (processed securely through third-party providers)
  • IP address, browser type, device information, and location data (through cookies and analytics tools)

3. How We Use Your Information

We may use the collected information to:

  • Process and fulfill your orders
  • Improve customer support and services
  • Send promotional emails and newsletters (you can opt out anytime)
  • Personalize your user experience
  • Improve our website and services based on your feedback
  • Detect and prevent fraudulent transactions
  • Comply with legal obligations

4. Sharing of Information

We do not sell your personal information. We may share your data with trusted third parties in the following situations:

  • Service Providers: Such as payment processors, hosting companies, email providers, and customer service platforms.
  • Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred.
  • Legal Requirements: We may disclose your information to comply with legal obligations or protect our rights.
  • Advertising Partners: To serve targeted ads or retarget users who have visited our site (e.g., through Facebook Pixel or Google Ads).

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Keep you logged in
  • Remember your preferences
  • Analyze website traffic
  • Deliver relevant advertising

You can control or disable cookies in your browser settings. Note that disabling cookies may impact your ability to use some features of our site.

6. Data Security

We take data security seriously. Your personal information is protected using industry-standard encryption and access controls. Sensitive payment details are handled by secure third-party gateways and are never stored on our servers after a transaction.

Despite our efforts, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your information.

7. Data Retention

We retain your information as long as necessary to provide our services and comply with legal obligations. Once no longer needed, we will securely delete or anonymize your data.

8. International Data Transfers

As a U.S.-based company, your information may be transferred to and stored in countries outside of your own. By using our services, you consent to such transfers.

9. Your Privacy Rights

General Rights

You may request to:

  • Access or update your personal data
  • Delete your account and related data
  • Opt out of marketing emails

Please contact us at support@vikingzon.com to exercise any of these rights.

For EU/EEA Residents (GDPR)

If you are a resident of the European Economic Area (EEA), you have the right to:

  • Access, correct, or delete your personal data
  • Restrict or object to processing
  • Data portability
  • File a complaint with a data protection authority

We process your data based on your consent or to fulfill a contract with you.

For California Residents (CCPA/CalOPPA)

You have the right to:

  • Know what personal information we collect
  • Request deletion of your data
  • Opt out of the sale of personal information (note: we do not sell data)
  • Receive equal service regardless of your privacy choices

To make a request, contact support@vikingzon.com.

10. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal data from anyone under the age of 13. If you believe a child has provided us with personal information, please contact us immediately, and we will delete it.

11. Third-Party Services and Links

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices or content. Please review their privacy policies before using those sites.

12. Remarketing

We use remarketing tools such as Facebook Pixel to show ads to users who have visited our site. These tools may collect limited information from your device. You can control ad preferences directly on the relevant ad platforms.

13. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with a new effective date. Continued use of our site after changes constitutes your acceptance of the updated policy.

14. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Vikingzon
39899 Balentine Drive, Suite 193
Newark, CA 94560, USA
📧 Email: support@vikingzon.com
🕘 Support Hours: 9:00 AM – 5:00 PM (GMT+7), Monday to Friday
🌐 Website: https://www.vikingzon.com